How do I initiate a return if I cannot access my return label?Updated 2 months ago

We apologise for any inconvenience caused by the lack of a return label. Currently, our customers are kindly asked to handle their own return shipping and associated costs due to a temporary policy change. Even though the usual return shipping fee will not apply during this time, we suggest you keep a tracked proof of receipt after sending the item back to us at:

Proud Poppy 

PO BOX 1257
Burleigh Town
QLD, 4220
Australia

This proof will allow you to trace your shipment if necessary. Feel free to inform us of your tracking number so we can make a note on our end, ensuring a smooth return process for you.