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POPPY PERKS

What is Poppy Perks Rewards?

Poppy Perks is a loyalty program for our community. It is our way of showing you how much we appreciate you! Once you join Poppy Perks, you can earn Proud Points on purchases and also by completing other activities such as following us on Facebook, l

How do I join Poppy Perks?

You can create an account here. Did we mention it’s free to join? Once you create an account with the Poppy Perks Rewards you can sign in and check your Proud Points balance.

What are the benefits of joining Poppy Perks?

We’ve got plenty! Since our Poppy Perks Loyalty Program is a tiered program, it allows you to earn more perks the more you engage and shop with us. Not only can you be earning Proud Points that you can then swap for $ vouchers or free shipping, but y

How do I earn Proud Points?

You can earn Proud Points by buying your favourite pieces on either our website or in any of our stores. Proud Points will be calculated at $1 spent = 1 Proud Point accumulated. We will also have a few activities you can complete to earn some bonus P

How will I know what tier I'm in and see how many points I have?

Great question! You can sign into your account and it will display which tier you’re in. Then you can check to see the perks available to you. You will be placed in a tier based on the Proud Points you’ve earned in the last 12 months. If you have ear

What can I use my Proud Points for?

You can redeem your Proud Points for vouchers that you can then put towards your next purchase. You can redeem:. 250 Proud Points for a $5 discount voucher. 500 Proud Points for a $10 discount voucher or free shipping voucher. 750 Proud Points for a

Do my Proud Points expire?

Yes, your points will expire 12 months from the date you earned them. Once you've converted your points to a voucher, that unique voucher code has no expiry - great to keep up your sleeve for next time. BUT, we're confident it won't last long 😉. If

What is a Birthday Reward?

We love celebrating birthdays here at Proud Poppy HQ and yours is no exception! In fact, if you let us know when your birthday is, then we’ll send you a voucher between $5-$30 depending on the tier you’re in. You’ll just need to let us know your birt

What is an Anniversary Reward?

Not only do we just celebrate birthdays, we also want to celebrate our Anniversary Month with you -  how romantic! We’ll send you a voucher between $5-$30 depending on the tier you’re in.

What is a Welcome Reward?

If you can’t tell, we love to celebrate around here! Which is why we want to celebrate when you join Poppy Perks and every time you move up to the next tier. When you first sign up to Poppy Perks, you will receive a $5 discount code. When you move up

How long do I have to use my Birthday, Anniversary and Welcome Reward?

The expiry on your rewards is based on the tier you’re in. If you’re in Perfect Strangers, you’ll have 7 days to use your Birthday Reward, Anniversary Reward and Welcome Reward. If you’re in Cheer Squad, you’ll have 14 days to use your Birthday Rewar

What is a Double Point Day?

Double Point Days are so fun! Usually, you’ll be earning 1 Proud Point for every $1 you spend but with Double Point Days you’ll be earning 2 Proud Points for every $1 you spend! We have a few Double Point Days mapped out in our calendar, and we’ll se

Where can I leave a review?

So I hear you have bought something amazing recently and you want to shout it from the rooftop? Well we have a much safer alternative than climbing up high on a rooftop, you can leave a glowing 5 star review on our website on that particular product

Can I use my Proud Points in-store?

Yes you sure can! Please provide your email address to one of our lovely team members at checkout and they can help you apply your reward!

How do I use my Proud Points?

As rewards can be saved and redeemed for your choice in rewards, they are not automatic. To view and redeem loyalty points, first you'll need to sign into your account.Once you've logged in, select Points ProgramScroll down to the bottom where it say

Is there a minimum spend to use rewards?

Yes, we have recently made a change to our loyalty rewards/vouchers. In order to use your rewards, there is a minimum spend of $30.00, excluding shipping.For all anniversary, birthday and moving up a tier vouchers, these have a minimum spend of $100.

I need to update some details on my profile, how can I do this?

Not a problem at all, we'd love to help you with this. Please send us an email with the original details and the new details and we can help update your information

I'm having trouble with my refer a friend code, can you please help?

Of course! Please reach out to us with your email address used for your Poppy Perks account, as well as your bestie's email address and we can investigate this for you